Refund policy

At CalmFive, we want you to love what you ordered. If you're not completely satisfied, we're here to help.

Returns We accept returns within 30 days of delivery. Items must be unused, unwashed, and in their original condition with tags attached.

How to Return To initiate a return, email us at [your email] with your order number and reason for return. We'll respond within 1–2 business days with instructions.

Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Refunds Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.

Final Sale Items The following items are final sale and cannot be returned: candles, body oils, and other personal care products.

Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at [jessiemany793@gamil.com]